Let me tell you a tale of two countries. In the United States, the Food & Drug Administration is at war with the nation’s vaping manufacturers and retailers. The agency has issued marketing denial orders for millions of products, effectively wiping out 99 percent of the U.S. vaping market. It has also gone after small…
You may have heard it said that one bad review can undo 50 positive ones. People tend to discuss negative experiences more often than positive ones. Irrespective of your industry, your customers want to feel valued, understood, and appreciated. Consumers want validation from their investments and the confidence that the companies they value also value…
Retail businesses have a lot to keep track of. From inventory and expenses to sales and marketing, you need to monitor many moving parts to ensure the business is running smoothly. One way to do this is by tracking key performance indicators (KPIs). Running a successful retail business is all about numbers, and KPIs are…
In today’s digital age, you might make the mistake of thinking no one reads trade magazines anymore. In reality, trade magazines, especially in the Business to Business space, have weathered the digital storm and have as many readers as ever. One thing that allows Business to Business trade magazines to thrive despite there being many…
With the rise of e-commerce, consumers are spending more money on their online retail transactions. In 2021, Americans spent $871 billion on online shopping. Such high expenditure means most retailers are responding to consumers’ demand for more shopping convenience.However, as retailers increasingly digitize their operations to provide this convenience, they become more vulnerable to cyberattacks….
As successful retailers know, happy customers are made with good customer service. But what happens after your customer walks out the door? Will they still be happy when they get home and go to use their newly purchased products? That’s where customer success comes into play, and it’s just as important, if not more so,…
Every industry has its own set of challenges. The retail sector is no exception. Ever since the COVID-19 pandemic started, the retail sector has experienced significant shifts that have altered how things work. These shifts have been so significant that some retail companies have had to file for bankruptcy, while others have closed their businesses….
SIG is more than just a distribution warehouse for smoke shop accessories; it is also a business with a heart, which emanates from the owner who remains behind the scenes, and let’s his team share the spotlight. Founded in 2015, they are the largest importer of smoke shop accessories in the US, especially in glass,…
