Unconfirmed Reports Say 6 Industry Vendors are Currently Being Detained By Mexico Customs

Unconfirmed Reports Say 6 Industry Vendors are Currently Being Detained By Mexico Customs

According to industry sources, a group of individuals representing US-based cannabis industry vendors were detained earlier this week by Mexican customs officials. The individuals in question were attendees of the C3 counterculture B2B trade show in Cancun, Mexico. The event held January 9-13, 2023, is billed as the “leading Counter Culture Expo” for “cannabis, vape, and counter-culture industries’ top brands, stores, websites, and manufacturers.”

Why It Pays To Know Your Customers

Why It Pays To Know Your Customers

You may have heard it said that one bad review can undo 50 positive ones. People tend to discuss negative experiences more often than positive ones. Irrespective of your industry, your customers want to feel valued, understood, and appreciated. Consumers want validation from their investments and the confidence that the companies they value also value…

Six Fundamental KPI Retail Metrics to Track and How to Measure Them

Six Fundamental KPI Retail Metrics to Track and How to Measure Them

Retail businesses have a lot to keep track of. From inventory and expenses to sales and marketing, you need to monitor many moving parts to ensure the business is running smoothly. One way to do this is by tracking key performance indicators (KPIs). Running a successful retail business is all about numbers, and KPIs are…

What Advertisers and Buyers Should Look For in a Trade Magazine

What Advertisers and Buyers Should Look For in a Trade Magazine

In today’s digital age, you might make the mistake of thinking no one reads trade magazines anymore. In reality, trade magazines, especially in the Business to Business space, have weathered the digital storm and have as many readers as ever. One thing that allows Business to Business trade magazines to thrive despite there being many…

Retail Cybersecurity: What Small Retailers Should Know

Retail Cybersecurity: What Small Retailers Should Know

With the rise of e-commerce, consumers are spending more money on their online retail transactions. In 2021, Americans spent $871 billion on online shopping. Such high expenditure means most retailers are responding to consumers’ demand for more shopping convenience.However, as retailers increasingly digitize their operations to provide this convenience, they become more vulnerable to cyberattacks….

How Can You Increase Customer Satisfaction and Loyalty?

How Can You Increase Customer Satisfaction and Loyalty?

As successful retailers know, happy customers are made with good customer service. But what happens after your customer walks out the door? Will they still be happy when they get home and go to use their newly purchased products? That’s where customer success comes into play, and it’s just as important, if not more so,…

Top 5 Challenges Facing the Retail Sector

Top 5 Challenges Facing the Retail Sector

Every industry has its own set of challenges. The retail sector is no exception. Ever since the COVID-19 pandemic started, the retail sector has experienced significant shifts that have altered how things work. These shifts have been so significant that some retail companies have had to file for bankruptcy, while others have closed their businesses….

Forget Annual Reviews, Try Employee Collaborations

Forget Annual Reviews, Try Employee Collaborations

Annual reviews: The phrase alone is enough to bring up dread for many. Annual reviews have gained a bad rap in recent years for their apparent ineffectiveness. Unfortunately, too many organizations facilitate annual employee reviews from a one-sided perspective. Employers do most of the talking, with employees having no say regarding their present work circumstances…

Starting An Online Store

Starting An Online Store

How To Become the Elusive E-Commerce Brick and Mortar Imagine using binoculars to look through a landscaped bush, across the town square. You adjust your lens, and there it is, like an exotic wild cat sauntering through the market: It’s a small brick-and-mortar shop that’s already starting an online store. These creatures are elusive, yet…

7 Daze

7 Daze

In this hyper-competitive world we live in, branding has never been more important. Decades ago brands like Budweiser beer (or Coors) were fine with being known for their number one leader—until they started diversifying and offering different products under their company name. If people thought that Corolla was the name of the COMPANY, Toyota would…